Sanlam Administrator Position

Sanlam Administrator Position


Who are we?

Sanlam Corporate Cluster comprises of the two existing businesses – Sanlam Employee Benefits (SEB) and Sanlam Health Management (SHM) and the soon to be established Sanlam Corporate Solutions. These businesses enhance our corporate business offering through providing integrated solutions for corporate clients both in South Africa and across the African continent by providing tailored solutions to targeted corporates.


SEB CORE specializes in retirement fund administration to institutional retirement funds spread over a number of industries and services from large single employer run stand-alone funds to multi-employer umbrella funds. This business unit is also responsible for ongoing client servicing ranging from board of Trustees, Employers, Intermediaries and Employees. It is also responsible for the IT deliverables and digital strategy for Sanlam Employee Benefits.

What will you do?

Approval and supervision of the daily fund administration process, Ensure that benefit payments are made in accordance with the relevant legislation, Ensure that risk benefit requests are invested correctly
Prepare the monthly Executive Committee Report, Manage the day-end procedure and escalate any occurring errors to Investment Product Administration
Provide the necessary reports to clients and management, Manage the C-flow work management system and escalate critical incidents within service level agreement
Ensure that all documentation for processing of claims are correct and attached to the C-Flow work flow management system, Handle all internal and external client requests and inquiries in a professional manner, Receive and assist all walk in clients when required, Manage the relationship with internal departments e.g. Internal Auditors, Fund Accounting
Effectively manage and coordinate the work functions of a small team, Ensure that adequate financial controls are in place to contribute towards overall business profitability
Ensure that all business processes are correctly documented and updated regularly, Ensure that team members are adequately trained on business processes and systems
Monitor risks within the team, department and system and liaise with relevant parties to eliminate risks, attend internal and external meetings and Approving and testing of system developments

What will make you successful in this role?

Qualification and Experience

Degree with 10 to 12 years related experience.

Knowledge and Skills

General administrative practices

Budgeting and risk administration

Logistical and events/meeting co-ordination

General Communication

Services/Product Knowledge

Personal Attributes

Interpersonal savvy – Stage 2

Decision quality – Stage 2

Plans and aligns – Stage 2

Optimises work processes – Stage 2

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation – Stage 2

Customer focus – Stage 2

Drives results – Stage 2

Collaborates – Stage 2

Being resilient – Stage 2

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.


How to Apply for Admin Vacancies at Samlam

To send your application to Sanlam click here

To find other admin vacancies click here